www.1in100free.co.uk is designed to offer simple, clear and intuitive access to all our stores - when you've used one store you'll find all the others easy to use.

Our engine will allow you to search for products both within each individual store and across the other stores featured, making products easier and quicker to find.

We ensure all suppliers adhere to our comprehensive service levels. All are experienced in direct mail delivery and providing comprehensive customer service.

Our aim is to offer a wide selection of products within each store. Stores and products will be regularly added to ensure we offer an up to date range.

We carefully check all product information to make sure it is clear and easy to understand. Wherever possible we include pictures. Our aim is to make browsing products interesting and pleasurable so you can make an informed buying decision.

As well as being competitive, every price you see shows the total cost inclusive of VAT (where applicable) and delivery to mainland UK. With www.1in100free.co.uk you never have any nasty shocks at the checkout, nor do you have to waste time scouring our terms for delivery costs. You ALWAYS know exactly what you will have to pay for a product. Against selected products we may feature a HSV guide price. We are confident that 1in100free will offer you not only a unique but also the best overall shopping deal in the UK - but we do recommend that you should also check around yourself just to be sure that you are completely satisfied

To provide you with maximum convenience and to avoid confusion, we offer a single basket and single checkout across all the stores in the mall. This means you can buy a selection of products from several stores, add them to one basket, and you only have to add your payment details once. The total cost of your order will be clearly presented. For added convenience, your card statement will separately itemise the total spend at each store.

Generally, in stock products will be dispatched within 5 working days, however details can vary slightly for each store, for example, where bulky products are dispatched direct from the manufacturer. Exceptions to these standard delivery terms will be clearly flagged on individual store terms and/or the products affected. All of our suppliers specialise in direct delivery to customers. If you order certain products, such as those requiring your signature on delivery, a representative will contact you to organise a convenient delivery date and time.

All stores have clear and full contact details. Each store has it's own Customer Service team trained to deal with enquiries relating to the products it supplies. We aim to deal with queries quickly and efficiently.

We aim to make shopping with www.1in100free.co.uk as straightforward as possible. Therefore our policies are designed to be easy to follow. Full details of terms and procedures are clearly stated on each and every store.

You will find details of how to cancel your order in each store.

Where appropriate, products will come with a full guarantee. Details on guarantees can be found in the terms of the specific stores - this also applies to products subsequently received for free if you are the winner of our 1in100free promotion.

We have strict policies for the security and privacy for ALL the information you provide to us and adhere in full to all UK regulations. For this reason we do not reveal full details of winners of our 1in100free promotion - full details are however revealed if required to our local Trading Standards Department.

Our mall may contain some 'child sensitive' products such as alcohol. While we will make every effort to clearly point out such products, we must rely on parents and guardians to monitor the Internet access of minors in their care.

The copyright in www.1in100free.co.uk including its layout and design is owned by Something4 Limited and reproduction and redistribution of all or any part of www.1in100free.co.uk is prohibited without the express written consent of Something4 Limited. Particular attention is also drawn to our Recommend A Friend service, which should not be promoted commercially without prior written consent. The competition mechanic and underlying business process within 1in100free is also protected by patent application.